How Trust Factor works in CS2 and how to improve it

Trust Factor is a hidden score of your account that matchmaking uses to pick players. The higher it is, the more often you play with other honest players.

📌 What is known

Valve does not publish the exact formula, but it has confirmed that it considers:

• in-game behavior — reports from other players;

• Steam activity — account age, time in CS and other games, level;

• Prime status;

• account history — bans and linked accounts.

You cannot see your Trust Factor — there is no number or scale in the game.

🔧 What helps

• Avoid reports: do not grief, insult or kick without reason.

• Use one account and use it as a normal Steam account.

• Enable Steam Guard and add a phone number.

• Play with friends who have a good reputation.

• Do not use shady programs, "boosters" or third-party cheat tools.

🎯 What hurts it

• Mass reports from players in a single match.

• Queuing in a lobby with recently banned players.

• Abandoning matches and going AFK.

⚠️ Tip

Trust Factor recovers slowly. If your matches got worse, a few weeks of calm play without reports usually fixes it.